With Our Values
We Manage
Transparent, Measurable, and Continuously Evolving Management System
We conduct our operations with management systems compliant with national and international standards.
As a company operating in the service sector, we believe that the foundation of our success is built upon our effective management systems. We manage all our processes in line with quality, occupational health and safety, environmental, and information security standards; we aim for continuous improvement.
Our Corporate Governance Principles:
Güler Nakliyat ve Lojistik conducts all its management activities in line with the principles of transparency, accountability, equality, and responsibility. Our corporate governance approach is built upon a structure that supports sustainable growth, prioritizes the trust of our stakeholders, and effectively manages risks.
Our Management Approach;
- We adopt a data-driven, planned, and traceable management model in decision-making processes.
- Roles, authorities, and responsibilities are clearly defined in our organizational structure.
- Performance, risk, and internal control mechanisms are regularly reviewed.
- Full compliance with legal regulations and industry standards is ensured.
Our Responsibility Towards Stakeholders;
- We act with an awareness of our responsibilities towards our employees, customers, business partners, and society; we aim to create long-term value for all our stakeholders.
- Our corporate governance principles are implemented in an integrated manner with our quality, occupational health and safety, environmental, and ethical policies.
Accountability
We take responsibility for the results of all our activities and demonstrate transparent and accountable management to our stakeholders.
Transparency
We prioritize openness in our decisions and actions, ensuring timely and accurate information flow.
Equality
We approach all our stakeholders equally and always act objectively and impartially in our activities.
Responsibility
We always take our corporate steps with a sense of responsibility towards society, the environment, and laws.
Risk Management
We identify potential risks in advance and ensure business continuity through proactive approaches.
Management System Policies
At every stage of our operations, we produce lasting value in accordance with international standards, considering quality, trust, people, and the environment. We meticulously manage our logistics and supply chain processes within the framework of 6 main policies based on our sustainable growth principles.
Our Quality Policy
As Güler Nakliyat ve Lojistik; we adopt providing reliable, timely, and high-standard logistics services to our customers as our fundamental principle.
Customer Focus
We accurately analyze customer needs and expectations.
Process-Oriented Management
We manage all our business processes in a planned and measurable way.
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OHS and Environmental Policy
"As Güler Nakliyat ve Lojistik; we consider protecting the health and safety of our employees and operating with an environmentally conscious approach as our fundamental responsibility."
People and Safety First
Employee health is paramount in all processes. We identify risks in advance and take precautions.
Legal Compliance and Development
We ensure full compliance with legal regulations and continuously review our processes.
Prevention of Risks
We conduct analyses to prevent occupational accidents and foster a safe working culture.
Environmental Awareness
We minimize environmental impacts through natural resource efficiency and waste reduction.
Training and Awareness
We convey OHS and environmental awareness to our employees through regular training.
Emergency Preparedness
We are prepared for all kinds of risks through drills and planning.
As Güler Nakliyat ve Lojistik; we commit to providing a healthy and safe working environment, reducing our environmental impacts, and continuously improving our practices.
Customer Satisfaction Policy
"As Güler Nakliyat ve Lojistik; customer satisfaction is our top priority. We believe that trust, transparency, and satisfaction are at the core of the long-term collaborations we establish with our customers, and we place customer satisfaction at the center of our services."
Customer-Focused Service Approach
We accurately analyze needs and expectations, and provide flexible and solution-oriented logistics services.
Timely and Reliable Service
We ensure customer trust is sustainable by fulfilling our commitments completely and reliably.
Quality and Continuity
We continuously measure our service quality and improve our processes by considering feedback.
Transparent Communication
We establish open, fast, and accurate communication; we prioritize informing about processes.
Feedback Management
We view opinions and complaints as opportunities for development; we produce quick solutions.
Technological Infrastructure
We confidently manage our services with our competent staff and technological infrastructure.
Continuous Improvement
We integrate performance measurement results into our improvement processes.
"We constantly strive to keep customer satisfaction at the highest level and exceed expectations. Your satisfaction is the key to our success. As Güler Nakliyat ve Lojistik, we commit to moving forward in this direction."
Ethical Conduct Policy
In all our relationships with our employees, managers, and business partners, we base our actions on ethical values; we act in accordance with universal business ethics rules as well as legal regulations.
1. Honesty and Trust
We adopt an accurate, open, and reliable approach in all our business processes.
2. Legal Compliance
We fully comply with national and international legislation and sectoral regulations.
3. Conflict of Interest
We avoid conflicts between our employees' personal interests and corporate interests.
4. Anti-Corruption
We apply a zero-tolerance policy against bribery and illicit gain attempts.
5. Human Rights
We treat everyone equally without discrimination; we absolutely do not tolerate harassment and mobbing.
6. Confidentiality
We protect all data belonging to our stakeholders in line with confidentiality principles.
7. Work Ethic
We expect tasks to be performed diligently and company resources to be used efficiently.
8. Social Responsibility
We adopt a business model that is environmentally sensitive and considers future generations.
9. Ethical Violation Reporting
Non-compliant situations are evaluated on the basis of impartiality and confidentiality.
Information Security and KVKK Policy
As Güler Nakliyat, we consider information security an integral part of our corporate responsibility, ethical understanding, and sustainable management approach.
Our Information Security Approach
We protect our information assets against unauthorized access, loss, and misuse risks in accordance with international ISO 27001 standards.
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We restrict access to information based on authority and duty.
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We protect information assets with a risk-based approach.
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We conduct regular penetration tests and implement measures to prevent security breaches.
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We provide uninterrupted controls that support business continuity.
Protection of Personal Data
We process your personal data with the utmost care, ensuring full compliance with legal regulations, especially KVKK Law No. 6698.
Lawful
Processing in accordance with rules of honesty and laws.
Limited & Proportional
Minimum data usage related to the purpose.
Accurate & Up-to-date
Protection of data quality and accuracy.
Transparent Process
Informing with clear, understandable, and legitimate purposes.
Our Certificates and Documents
We base our service standards on international norms and have all our processes certified by authorized organizations.